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Accessibility statement for University of Roehampton Library 

This accessibility statement applies to the Library website .This website has been created using the LibGuides platform which is provided by Springshare. The accessibility statement also covers:

We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • zoom in to at least 200% without the text spilling off the screen.
  • the text will reflow in a single column when you change the size of the browser window. 
  • navigate most of the website using just a keyboard.
  • listen to most of the website using a screen reader (Windows Narrator).
  • find content using multiple methods (e.g. navigation menu and search feature).
  • navigate most of the website using just one finger on a mobile device.
  • flip content horizontally and vertically on a mobile device.
  • navigate our online forms using just a keyboard.

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

Our Services for Users with Disabilities page provides details and Help Guides on equipment and software available in the Library.

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • you cannot modify the line height or spacing of text. 
  • you cannot skip to the main content when using a screen reader.
  • this website does reformat and reflow in a single column on a mobile device but we will be testing built in accessibility tools
  • some live video streams do not have captions and these have been identified in the description. 
  • externally produced videos or older videos (e.g. training videos from our suppliers) may not have subtitles.
  • most older PDF documents are not fully accessible to screen reader software including those in the historical digital collections.
  • Certain elements of our FAQs are part of the code structure provided by SpringShare and present non-accessible features, such as redundant links and noscript elements. This does not affect the ability to access the content.

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 


Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Anne Pietsch, Director of Library and eLearning Services at


Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person 

Alternatively you can contact us by email or online chat. The desk in the foyer of the Library, Computer Rooms 1.20, 1.21, 1.29, 1.30 have audio induction loops. For full details on Library's access please see the Access Guide for the Library created by AccessAble. The University of Roehampton are working with AccessAble to provide detailed Access Guides to the buildings, services, accommodation and rooms across the four different colleges. 

Technical information about this website’s accessibility

University of Roehampton is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due the non-compliances listed below.

Non-Accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations 

Our Donations Policy PDF document cannot be navigated using a screen reader. This will be replaced with accessible versions when it is reviewed.

Some pages and FAQs link to other University of Roehampton web addresses or PDF documents, which may not yet be fully accessible.

Disproportionate burden 

University of Roehampton branding colours have been used throughout this website and in some combinations users may find the colour contrast is low.

Profile images of Library Teams and Librarians including the Library Services image on the FAQs, cannot be supplied with alternative text.

Certain elements of our FAQs are part of the code structure provided by SpringShare and present non-accessible features, such as redundant links and noscript elements. This does not affect the ability to access the content.

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historical digital collections.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live Video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. All pre-recorded sessions have captions and/or transcripts.

External content

We link to external pages and other University of Roehampton pages which may not yet be accessible. We have contacted all our third party vendors or consulted documentation on their websites and include all available Accessibility Statements on our Third Party Accessibility Statements page.

What we’re doing to improve accessibility 

We are reviewing full accessibility of our website from mobile devices. We confirm that the content reformats and reflows correctly in a single column. 

Preparation of this accessibility statement 

This statement was prepared in the lead up to 23rd September 2020. It was last reviewed on 8th January 2024. 

This website was last tested on 23rd August 2022. The test was carried out by University of Roehampton Library Accessibility Working Group. The pages were tested manually for conformance with WCAG 2.1 Level AA. The GOV.UK POUR checklist was consulted as part of the testing, supported by guidance notes compiled from various sources including Understanding WCAG 2.1, and tools such as a screen reader (Windows Narrator), Colour Contrast Analyser, WAVE Evaluation Tool. A Windows PC or laptop was used for testing as appropriate.

We used this approach to deciding on a sample of pages to test.

We tested a number of pages with different features and elements. This included images, videos, PDFs, PowerPoint Presentations, hyperlinks. 

The sample contained the following pages:

Subject Guides

Anthropology Subject Guide

Business Subject Guide

Drama Subject Guide

Education Subject Guide

History Subject Guide

Media, Culture, Identity, Communication Subject Guide

Psychology Subject Guide

Online Study Tool Kit

Online Study Tool Kit

New Starters

Using the Library

How We Support You

Special Collections & Archives

Whitelands College


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