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Using The Library

Borrowing, Renewing & Returning Books

Student borrowing items using self service machineBorrowing items

All University staff and students can borrow from the Library using their ID card. 

ID cards are not transferable and should only be used by the person who owns the card.  

How do I borrow? 

Take your books to the Self-service machines and follow the instructions on the screen to issue them. Please remember that you’re responsible for all items borrowed on your account. 

How long can I borrow items for? 

We have a few different loan periods for our items. Some are reference only - this means they can only be used inside the Library. Our loan periods are listed below. 

  • Main stock items - 2 weeks   
  • School Experience items – 6 weeks 
  • Journals – Reference (can only be used inside the Library) 

How many items may I borrow?  

Students and staff can borrow 30 items in total.

Automatic renewals 

Nearly all the items you borrow will automatically renew up to a total of 18 times. This means you only have to return an item if someone else has reserved it or if it has reached its maximum number of renewals.

You will receive automatic emails from the Library (no-reply@oclc.org) to your university email account, letting you know what has been renewed. Keep an eye on your Junk or Other folder, as sometimes they end up in there.

We no longer charge Library fines for overdue books. Instead, your borrower permissions will be "blocked". When an item is due, you have a 7-day grace period to return it and your account will not be affected. However, if you do not return the item by the end of the 7-day period, we'll stop your borrowing rights until you bring the item(s) back.

Self-renewals

Although many items will renew automatically, you can also renew items yourself online through your Library account, which you can get to through the Library homepage. To learn more about accessing your account and renewing items manually, please see our How to Renew Your Items FAQ.

If you experience any difficulties in returning items, please contact us.

Where do I return items?  

Book returns area in library Returning items at the Library is easy. All you need to do is gently push one item at a time through our returns machines, and they will be removed from your account. Inter library loans can also returned through the returns machines, if you have any queries please speak to staff at our Welcome Desk.  

There's also a book returns bin in the Foyer, next to the Welcome Desk.   

 

How do I reserve an item?

You can reserve an item if there are no copies in the Library that can be borrowed. To reserve and pick up an item: 

  1. Find the item on the UR Library Search and place a reservation by selecting the ‘Reserve’ button, located under 'Access Options' to the right of the item's record.

The 'Reserve button' is located in the 'access options' box to the right of the item record.

  1. When the item is returned, you’ll receive an email to your university email account from the Library saying it is ready for you to collect. 

  1. You can pick up your item from the self-service Reservation Shelf on the upper ground floor of the Library, near the Welcome Desk. To find your reservation, check the reservation slip for your name. You can then borrow the item using the self-service machines.

 Reservation shelves in the Library located on the ground floor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To learn more about Library reservations, please see our How to Make and Cancel a Reservation FAQ.

Library Fees

We don't add fines to most overdue items, instead your account will be temporarily blocked so you won't be able to borrow anything else until you can return the item(s) or a replacement charge is paid.

We have also introduced a standard replacement fee of £30.00 for most items. To pay your Library fees, log into your Library Account through the Library homepage and select the 'Fees' tab. 

Scan and Send

Scan and Send is an electronic document delivery service which allows you to request individual journal articles, book chapters, or pages from a book (up to 10%) from our print collections. These are then scanned and sent to your Roehampton email address in a readable and searchable PDF format.

The service is especially useful for users who are unable to visit the Library in person, and offers a contact-free method for accessing print materials in a digital format.

Scans provided are for research or private study and in a non-commercial capacity. Copies must not be given, transferred or passed to anybody else.

Who can use Scan and Send?
The service is freely available to all current students and staff. You can place up to 5 Scan and Send requests per calendar month.

How do I make a request?
Click on the relevant box below:
Logo for the Scan and Send book chapter button    Logo for the Scan and Send journal article button

 

 

 

 

 

 

If you have any questions please email library@roehampton.ac.uk.

Scan requests are made for non-commercial research and private study as per s.29 of the Copyright, Designs and Patents Act 1988. Library staff are authorised to make scanned copies under s.42A and s.43. There are stipulations regarding the amount that can be scanned, the use of copyright declaration forms and conditions of supply.  

When you request a scan, you will be asked to confirm that you acknowledge a copyright declaration, which states that you have not already been supplied with a copy of the same material, that you will use the copy only for non-commercial research or private study, nor supply the copy to another person. Copyright forms are retained by the University Library. Further information on the UoR’s privacy policy can be found here.  

Scans are provided with certain conditions of supply:  

  1. Not pass on, or upload, the electronic copy or make it available to any other person.
  2. Not make further printed or electronic copies.

In order to adhere to copyright regulations, Library staff can provide you with the following:
- one article from an issue of a journal
- one chapter from a book
- one whole scene from a play
- one whole paper from a set of conference proceedings
- one short story, poem or play (not exceeding 10 pages in length) from an anthology
or 10% of any total work.

Which items am I unable to request through Scan and Send?
Items already available in electronic format (e.g. eBooks and eJournals) as well as items in our archives/special collections are all unavailable to request through Scan and Send.

Finding Books and eBooks

To find a book: 

  1. Look it up on UR Library Search - you can search the Library catalogue through the Library Homepage or through one of our catalogue PCs, which are found on every floor of the Library.

  1. Write down the shelfmark details – these are found on the item’s record.

  1. Use the shelfmark details to find the book on our shelves – the shelfmark is on the spine of the book and there are signs on the end of each shelf to tell you what books are on that shelf.

Dewey Decimal System - see guide linked in textWe use shelfmarks to help you find your item on our shelves. To understand more about shelfmarks, look at our What is the Dewey Decimal System? pdf guide or the graphic in this box, which you can select to enlarge. We also have our How to Find A Book FAQ.

If you’re not sure what book to look for or are looking for ideas on resources for your course, you can browse our subject resources pages.

If your book is on one of our rolling shelves on the second floor, find out how easy they are to use by watching our short video below.

To find an eBook: 

  1. Log in to your Library account. 

  1. Look up the eBook on the library catalogue using the search bar on the Library Homepage.

  1. Select ‘View eBook’. 

To learn more about finding ebooks on UR Library search, please see our How to Find an eBook FAQ. More information on searching for items generally can be found in our UR Library Search guide. 

If you’re not sure what book to look for or are looking for ideas on resources to use for your course, visit our Subject Resources pages. 

Finding Resources Online

If you are starting a project, you can:

If you're are starting a dissertation, you can:

Inter Library Loans & Using Other Libraries

Inter Library Loans  

The Inter Library Loan Service gives students and academic staff the option of requesting books, book chapters and journals articles when we do not have them in the Library collection. The items are borrowed from the British Library and U.K. and Ireland institutions and are supplied for free.   

Inter Library Loans are not available for Alumni or our partner institutions. 

You can also check the availability for the item in academic libraries near you on Jisc Library Hub Discover; it may be faster to visit another London academic library through the SCONUL scheme.  

Placing an Inter Library Loan request  

UR Library Search should be checked as only requests for items not held in our collection will be processed. Before you request a journal article we suggest that you check our A-Z Journal List. If the item is already available in the Library, your request will be cancelled, and you will be notified by email. To comply with copyright requirements, a single article only from any one issue of a journal can be copied for the same user at any time. Similarly, no more than one chapter or 10% of a book can be copied. 

  • Ensure you are logged into your library account before trying to request an ILL – you will see your name in the top right. 
  • Once you have navigated to the article or book you need in UR Library Search, click on ‘Request item through Interlibrary Loan’ under 'Check Availability'. Fill in all the required fields on the form.  
  • If you're requesting a book chapter, please include the details in the note field. Especially useful are - page numbers, chapter number and chapter title. 
  • Enter your Roehampton email; requests with personal emails will be rejected. 
  • Under Barcode enter the number on your Roehampton ID card including the ‘P’. 
  • Click ‘Submit’.
  • N.B. If you wish to request an article that cannot be found on UR Library Search, please email interlib@roehampton.ac.uk with full details of the article (Journal title, Author, Article Title, Year, Volume no, Issue no, Page nos)

Articles will be sent to your Roehampton email with a link and password. Please note once a document has been uploaded, it is available for 30 days or 5 views, whichever comes first. 

We aim for a 2 week turn-around time provided the request has all the necessary information, the item is available and your Library account is not currently blocked for any reason.

We cannot guarantee the fulfilment of Inter Library Loans due to restrictions of lending institutions.

Collecting Inter Library Loans

Articles will be sent to your Roehampton email with a link and password. Please note once a document has been uploaded, it is available for 30 days or 5 views, whichever comes first.

The Inter Library Loan will be issued to your Library account. It can be collected via the Nest team in the Library Foyer and returned via the Book Returns machine. Inter Library Loans cannot be posted.

Please note that occasionally lending institutions have items that can only be used within our Library premises. These are Reference items that you will be able to borrow for periods of 3 hours. For more information, please see the orange label on the item.

Renewing Inter Library Loans

Inter Library Loans requested as books are not renewable. In very exceptional circumstances we will attempt to renew the item once on request. To request a renewal please contact us 3-5 working days before the due date. If you do not return your Inter Library Loan by the due date or request a renewal, your account will be blocked.

Please note that the lending institution may recall the item before the due date, in which case we will contact you with an updated due date.

Inter Library Loan request cancellations  

If an item cannot be supplied, an automated notification will be sent to your Roehampton email account. This could be the case for rare items or items recently published. 

Theses  

We use the British Library service EThOS to provide access to UK theses - you will need to register an account with them to download theses.  Contact us on interlib@roehampton.ac.uk if you have a query.  

Academic staff and PG Research students may request purchase of theses found on Proquest Dissertations Dissertations (proquest.com).  Please email interlib@roehampton.ac.uk with the link to the thesis. You will be required to sign a copyright declaration form https://roehampton.libwizard.com/f/ILL_copyright

Requests from personal emails will not be accepted.

 

If you are looking for a book which is not currently in our Collection but which you think would be useful to have in our Library, you can recommend it for purchase via the form below. 

If it is an item for your own personal research, please use our Inter Library loan service.

SCONUL

SCONUL Access is a scheme which allows many university library users to borrow or use books and journals at other UK academic libraries which belong to the scheme, or just the convenience of studying in a library closer to your home. It's completely free to join, so sign up online today.

The scheme works on a banding system:
Band A access is for academic staff and research students.  Almost all member libraries admit band A users.
Band B access is for part-time and distance learning students (undergraduate and postgraduate) and those on placement (eg PGCE in schools). You can borrow books from libraries in this band.
Band C covers full-time taught course postgraduate students, who can borrow books from libraries in this band.
Band R full time undergraduate students can have reference access to some libraries.

Not all member libraries allow access to all bands in the scheme.  Always check before you visit a library that they allow access to your band. Each Library in the scheme is listed on the SCONUL Access website​.  To find out which libraries are part of the scheme check the SCONUL website.

To use the scheme you will need to apply for access through the SCONUL website.  The application process is simple and after you submit your application it will be authorised by a member of Library staff. You will receive an email on your University account which you can print off and take with you to visit other libraries.  Users must be in ‘good standing’ with the Library i.e. have no large outstanding fines, before they can join the scheme. 

When visiting other libraries please note:

  • The number of books you can borrow may be limited and you may not be allowed to borrow from some collections.
  • Access to electronic resources is likely to be restricted.
  • The library you visit may have specific rules.

The British Library 

The British Library at St Pancras, London is a national research library. It does not lend books nor does it aim to stock multiple copies of basic text books. If your research needs are not fulfilled by other libraries, see the British Library catalogue and Reader Registration. For more information about getting a Reader Pass, please see the British Library website. 

Specialist libraries 

There are many specialist libraries in London that may be of use to your studies. Ask your Academic Achievement Librarian for help and advice on locating and using specialist London libraries.  
General advice for access: 

  • Telephone or email first as you may have to make an appointment to see the collection. 
  • Tell the librarian what you have already found and be specific about what you still need. 
  • Record all the bibliographic details of any material you use as you may not be able to recheck them.   

Other Catalogues 

  • Jisc Library Hub Discover is a national Library catalogue that accesses the catalogues of many of the largest UK and Ireland university libraries. 

  • London Libraries allows searches and provides information on special collections. 

  • ULRLS is the catalogue of the University of London Research Library Services.